Q1. Can I read the attendance record on my computer?
Yes, with our device, you can read the attendance record via TCPIP port, or the RS232/485 port, USB port. Besides, you can also read data on IE via Web Server function.
Q2. With access control device, I check in with fingerprint outside. Can I come out also by fingerprint?
Yes, there is the access control device as the slave, you can check in on the master model outside, and you can check out with the slave model inside.
Q3. Can we develop our own software?
Most of our hardwares are with free software. It is very professional, meeting different requirements. Meanwhile we also provide SDK. With it, you can develop your own software at your requirements.
Q4. When our staff swipe card, can the device record it as punch in or out?
Our hardwares have this function. You can press the arrow up and down keys, then the device can record it as punch in or out
Q5. Did your products get any certificate?
Yes, we have passed the CE, FCC, RoHS Certificate etc .
Q6. How does your software management work? Will it cover all the Human Resource issues like processing of salaries i.e. payroll etc?
Our software has the basic functions, like recording employee attendance. As payroll system differs from company to company, we offer free SDK for our customers to develop their own software.
Q7. What is the warranty?
2 years; Life time technical support.
Q8. How could we install the device and software?
We provide you user manual, which show you the installation step by step; and our after-sales team will help you.
Q9. We want a time attendance system, access control system for our company/client, but we do not know about the systems well. Can you help us?
Yes, we do not only provide products, but also the whole solution. You just need to tell us about your application and requirement; our team will work out a satisfactory solution for you.
Q10. How would you deliver products?
For fast way, you can choose DHL, UPS, FedEx, TNT, Aramex;
For economic way, HK Post Air Parcel, EMS, by air, by sea will be good choices.